Support
How can we help you?
Frequently Asked Questions
KakuNote downloads are planned for 2026. We will publish install links once the desktop and mobile releases are available.
Account settings are available now. Billing and subscription management are temporarily unavailable during pre-launch.
Make sure you're signed in with the same account on all devices and have a stable internet connection. If issues persist, try signing out and back in, or check our status page for any service disruptions.
All your notes are encrypted end-to-end, meaning only you can read them. We use industry-standard encryption and never have access to your note contents. See our Privacy Policy for more details.
KakuNote works on macOS 11.0+, Windows 10+, iOS 15.0+, and Android 10+. We recommend at least 100MB of free storage space for desktop apps and 50MB for mobile apps.
You can reach our support team using the contact form below, or email us directly at support@kakunote.com. KakuNote Plus users receive priority support with faster response times.
Still need help?
Send us a message and we'll get back to you as soon as possible.